Q:What types of refrigeration parts do you supply?
A:We specialize in parts for refrigeration systems, freezers, refrigerators, etc., including condensers, evaporators, compressors, valves, and more. Covering both standard and customized items.
Q:Do you offer customized refrigeration parts?
A:Absolutely. With over 20 years of R&D experience and 30+ patents, we support OEM/ODM. Share your specs (drawings, parameters), and our team will develop tailored solutions.
Q: Do you provide technical support for installed parts?
A:Yes. Our engineering team offers remote technical support (via email, video call) for installation, troubleshooting. For key projects, on - site support can be arranged (costs discussed separately).
Q:How quickly can I get a quote after submitting my inquiry?
A:Our sales team prioritizes inquiries! For standard product quotes, we'll respond within 4 working hours (including specs confirmation). For customized projects, we'll share a preliminary plan in 12 hours, with final quotes ready within 1 - 2 business days after clarifying all details.